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Documentation

Carta dei servizi (IT)

Overview of the services offered and quality commitments.

DCA U00002 07/01/2020

Services authorized and accredited according to Lazio Region regulations.

RSA Accreditation

Authorization for Residential Health Care Facilities.

Insurance coverage - 1

Third party and service provider liability insurance.

Code of Ethics

Value and behavioral heritage of the House.

Satisfaction questionnaires

2025 satisfaction questionnaire grid for the Non-Residential Service.

Questionnaire Analysis

Analysis of the satisfaction questionnaire distributed in 2025.

Legionellosis prevention, surveillance and control program

Summary report for 2025 and objectives for 2026.

Carta de servicios (ES)

Overview of services and quality criteria.

DCA U00374 11/10/2018

Services authorized and accredited according to Lazio Region regulations.

Quality Policy

Quality policy guidelines.

Insurance coverage - 2

Receipt for civil liability towards third parties and towards service providers.

House Managers

Data and contact details of the House managers.

Satisfaction questionnaires

2025 Satisfaction Survey Grid for the Semi-Residential Service.

PARS 2026

Adoption of the Plan to improve the safety and quality of care.

Clinical Risk Management

2025 Annual Report. Notice to family members.

Service Charter (EN)

Overview of services  and quality commitments.

DCA U00045 21/02/2014

Services authorized and accredited according to Lazio Region regulations.

ISO 9001:2015 Certified

Quality Management System Certificate.

Regime 231/2001

Management and Control Model pursuant to Legislative Decree 231/2001.

Summer Menu 2026

Valid from June 1st for Semi-residential and Residential Services.

Satisfaction questionnaires

2025 Residential Service Satisfaction Survey Grid.

Local Hand Hygiene Plan

To promote proper hand hygiene and prevent infections.

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